Our Connector Platform specialists support you throughout every step of the implementation process as well as in the post-go-live stage.
Łukasz Potrzyszcz Director International Implementation Department
We offer dedicated support processes for global manufacturers.
Building on our extensive experience, we developed dedicated support processes, tailor made for a DIS solution. This includes the ability to support different business partner end-point capabilities, customisation to the client's internal procedures (requested workflows, integration with internal ticketing systems, etc.), as well as monitoring of the SLA terms and conditions.
We are able to offer our clients a range of services which guarantee the best quality in terms of solution delivery (Project Management, Consulting, Blue Printing, Training, User Acceptance Test support, Post go-live hyper care services) and ongoing solution support (Help Desk support, cloud services, application support and customization and the on-going management of data quality, e.g. index mapping).